Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for your motor insurance policy. This will be the “Sum Insured” of your vehicle in your motor policy.

Recent FAQ

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown...

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...