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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When is your hotline open?

Our hotline is available 24/7.   

Recent FAQ

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for...

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards...