Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines:

Pacific & Orient Insurance at 1-800-88-2121.

Persatuan Insurans Am Malaysia (PIAM) at 03-2274-7399.

Malaysia Takaful Association (MTA) at 03-2031-8160.

Recent FAQ

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on...

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the...