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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any restrictions on the type of account that can be assigned for e-Payment?

You can assign any of your active saving or current accounts. They must be under your name and not joint. They should also be maintained with one of the institutions offering MEPS Inter-Bank GIRO (IBG) services.

You can check if your bank is a member of IBG with this link:

http://www.myclear.org.my/faqs/interbank-giro-faqs/ 

Recent FAQ

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...