Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any restrictions on the type of account that can be assigned for e-Payment?

You can assign any of your active saving or current accounts. They must be under your name and not joint. They should also be maintained with one of the institutions offering MEPS Inter-Bank GIRO (IBG) services.

You can check if your bank is a member of IBG with this link:

http://www.myclear.org.my/faqs/interbank-giro-faqs/

Recent FAQ

What happens if I under-insure/over-insure my vehicle?

If your vehicle is under-insured, you will be considered self-insured for the difference. For example...

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...

How do I know what is the sum insured for my property?

We have provided a Sum Insured calculator for you to determine this in your quotation on the POI2U app or website screen...