Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or online before you buy PrOmilej. Without this, we reserve the right to cancel your policy.

Recent FAQ

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim...

What is Electronic Equipment Insurance?

Our Electronic Equipment Insurance provides coverage for your computers and other electronic equipment and it applies whether the items are at work or at rest or being dismantled for the purpose...

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on...