Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy.

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...