Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I transfer my NCD from one vehicle to another?

Yes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one. The NCD rate is attached to your name, so you can easily transfer this. However, you cannot transfer your NCD to another person.

If you do not transfer your NCD to another vehicle, your NCD entitlement level will drop one level each year. For example, if your NCD entitlement is 55% this year, it will drop to 45% next year, if it is not transferred. This will continue until the NCD level reaches 0%.

Recent FAQ

What is Motorcycle Third Party Insurance?

Our Third-Party Insurance helps cover the damage to a third parties’ vehicle or property in an accident. It also...

How will insurance premiums be priced from 1 July 2017 onwards?

Effective 1 July 2017, under the liberalised environment, more risk factors...

What is the eligibility criteria to join PrOrewards?

You should be...