Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor insurance policy during your period of cover, your NCD will be forfeited and return to 0%. You will have to accumulate your discount from the beginning in a new cycle.

Recent FAQ

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

Apart from my friends and family, can I use my referral code for myself?

Yes, if you own more than one vehicle, you can...

How do I transfer my NCD from another motor insurance to my current insurance with P&O Insurance?

You will need to fill up a form by providing the number of your bank account and a copy of your...