Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor insurance policy during your period of cover, your NCD will be forfeited and return to 0%. You will have to accumulate your discount from the beginning in a new cycle.

Recent FAQ

How will insurance premiums be priced from 1 July 2017 onwards?

Effective 1 July 2017, under the liberalised environment, more risk factors...

Can I get multiple rewards from the same person?

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...