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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account. You are protected under the Financial Service Act 2013, which strictly prohibits the disclosure of such information to anyone unless the customer or their personal representative has given written permission to share this.

It should be noted that by signing the relevant form to provide your bank account information, you are authorising the disclosure of your bank account information to the necessary parties to mediate payment to you by your insurance company. 

Recent FAQ

Do I need to inform you, P&O Insurance, if my child is a learner driver and drives a car insured with you?

No, you do not. Learner drivers are automatically covered provided the instructing...

What is Personal Accident (PA 10 PLUS) Insurance?

Our Personal Accident (PA 10 Plus) covers you in the event of disablement and death by violent, accidental, or external means...

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...