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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do to receive my payment through e-Payment?

You must indicate that you want to receive your payment through e-payment in your claims form or notify your insurance company. You will be required to provide your bank account information to the insurance company in writing or on the claims form.

If any changes have been made to your bank account, you should inform your insurance company immediately to avoid any potential problems.

Recent FAQ

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...

What is Goods in Transit Insurance?

Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or...