Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a successful referral be tagged under 2 referrers?

No, a referee can only be tagged to one referrer. This is based on whichever referral link was used first to purchase Pacific & Orient Insurance motor product.   

Recent FAQ

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...

Will the Motor Third Party insurance products still be available?

Available at tariff prices, Motor Third Party insurance products are still available for...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...