Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than the policy purchase date, the 1 day period will start from the policy effective date instead.

By logging into your profile, you can view the time and date of your successful referrals.

Recent FAQ

If the old system worked well, why change it?

As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums...

What is Machinery Breakdown (Loss of Profit)?

Our Machinery Loss of Profit Insurance covers the actual loss of gross profits sustained as a result of business interruption caused...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...