Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 3rd option (Accident or Breakdown Total Assist) when you give us a call.

Recent FAQ

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on...

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products...