Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I join this Buy & Get Rewarded campaign?

There is nothing that you need to do to join this campaign besides buying a Pacific & Orient Insurance Motor Product at https://www.poi2u.com/ or through our call center and front counter. It’s as simple as that!  

Recent FAQ

What do I do if I have forgotten my username and/or password?

Through our mobile app...

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

Are there any other documents that I need to submit when I purchase PrOrumah?

No, there are none. You only need to pay for the final quotation amount...