Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Foreign Workers Hospitalisation and Surgical Scheme Insurance?

Our Foreign Workers Hospitalisation and Surgical Insurance helps reduce your financial burden when your foreign workers are hospitalised due to accidents or illnesses. This product can only be purchased through MYEG.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Foreign Workers Hospitalisation and Surgical Scheme policy.

Recent FAQ

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

What is PrOtravel Insurance?

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...