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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What type of policy do I need to buy for the Buy & Get Rewarded?

Any of our P&O comprehensive motor insurance products sold on our website will do! This includes:

  • Private Car Insurance – Comprehensive and PrOmilej products.
  • Motorcycle Insurance – Comprehensive product.

Recent FAQ

What do I have to do to receive my payment through e-Payment?

You must indicate that you want to receive your payment through e-payment in your claims form or notify...

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

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