Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I purchase insurance for my vehicle?

You can purchase our insurance policies online through our POI2U website or the POI2U mobile app.

To purchase insurance through our website, click here.

To purchase insurance through our app, click here.

We also have branches located in various states. For a full list of our branches please click here. We also provide tele-insurance, providing insurance services via our call centre at 1-800-88-2121.

Recent FAQ

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards...

What is Money in Transit Insurance?

Our Money in Transit Insurance covers loss of your money while in transit and in the premises...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...