Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...

The basic documentary requirements that must be submitted within a reasonable time are as follows...

We have provided a Sum Insured calculator for you to determine this in your quotation on the POI2U app or website screen...