Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of...

e-Payment is a method of payment that allows insurers to...

No, you don’t. However, you should update us if any changes have been made...