Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details are available on our letter of request or acknowledgement for you to follow the progress of your claim. Our aim is to settle your claim as quickly and fairly as possible. However, delays may occur where we need to contact you for additional information, or where a claim is more complicated.

If you need to check on the progress of your claim do not hesitate to contact us at 1-800-88-2121.

Recent FAQ

What is e-Payment?

e-Payment is a method of payment that allows insurers to...

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are...