Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and rental agreement to claim your expenses. 

Recent FAQ

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...

What is the eligibility criteria to receive a Buy & Get Rewarded?

The eligibility criteria to join Buy & Get Rewarded is ...

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 3rd option (Accident or Breakdown Total Assist) when you give us a call...