Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or an authorized Franchise for repairs and to make a claim with us. Below is a list of where of our panel workshops are located:

Kuala Lumpur
Selangor
Penang
Johor Bahru
Melaka
Kelantan
Pahang
Negeri Sembilan
Perak
Kedah
Perlis
Terengganu

For more information about our panel workshops, click here.

Recent FAQ

What is the premium to be saved compared to a traditional P&O Private Car Comprehensive Policy?

You will save between 10% to 40% on your basic premium (inclusive of the premium for the optional...

Can a successful referral be tagged under 2 referrers?

No, a referee can only be tagged to one referrer...

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...