Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or an authorized Franchise for repairs and to make a claim with us. Below is a list of where of our panel workshops are located:

  • Kuala Lumpur
  • Selangor
  • Penang
  • Johor Bahru
  • Melaka
  • Kelantan
  • Pahang
  • Negeri Sembilan
  • Perak
  • Kedah
  • Perlis
  • Terengganu

For more information about our panel workshops, click here.

Recent FAQ

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period...

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

What Foreign Worker insurance does P&O Insurance offer?

P&O Insurance provides coverage through 2 different products...