Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement.

Your total premium depends on your type of plan, the number of people covered, and...

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of...