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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement.

Recent FAQ

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...

What is Private Car Comprehensive Insurance?

Our Comprehensive Car Insurance covers the fire, theft, loss, and damages to your car in an accident with another party...

Do I still get my commission rebate of 10% if I use the POI2U website or app to buy the policy?

Yes, you do...