Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have been blacklisted by the Bank/declared bankrupt and am unable to open a bank account. How do I get paid?

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details. If you do so, however, we are not liable if the payment is not paid out to you, as this is a private arrangement between you and the other party.

Recent FAQ

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...

Do I still get my commission rebate of 10% if I use the POI2U website or app to buy the policy?

Yes, you do...

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...