Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or deduct the amount from what they pay towards the repairs. 

Recent FAQ

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

Can I resubmit my odometer reading if I have purchased the policy before it officially starts?

You can contact our staff at 1-800-88-2121 to resubmit your odometer photo...

How do I know when new products are available and how do I choose the best one for me?

You should always check with your insurer, takaful operator or agent for new products and add-on cover...