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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or deduct the amount from what they pay towards the repairs. 

Recent FAQ

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

What is Foreign Workers Insurance Guarantee Insurance?

The Foreign Worker Insurance Guarantee is a policy required by the Immigration Department (under Regulation 21) from you...

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and...