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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my current property insurance and switch to PrOrumah?

Yes, but we recommend renewing with PrOrumah once your existing policy has expired.  

Recent FAQ

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...

Document Checklist

What should I do if my claim is rejected?

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...

What is Windscreen, Windows, Sunroof, Tinted Film cover?

This covers the repair or replacement costs of your windscreen, windows, sunroof and tinted film from...