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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What plans does PrOrumah have?

There are currently 3 plans available:

  • Building; protects your house.
  • Contents; protects your belongings.
  • Contents & Building; protects both your house and belongings. 

Recent FAQ

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and...

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