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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How can I purchase PrOrumah?

  You can purchase PrOrumah by using our mobile application (POI2U), visiting our website or by calling our call centre.      

Recent FAQ

Do I have to register my bank account details?

We strongly encourage you to register your bank account details to...

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and...

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...