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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any extra fees for choosing e-Payment?

No, it’s free to enjoy.    

Recent FAQ

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What are the conditions for an ODN claim?

Your entitlement for an ODN claim is that you are not at fault in the accident. The determination of fault shall be at our...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

What is Machinery All Risks Insurance?

Machinery All Risks Insurance covers the loss or damage to your machinery based on their usage...