Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my Motor Insurance premium calculated?

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa. This is then followed by type, make, and model of the vehicle, considering the driver’s age, vehicle’s age and so on. Insurance premiums charged must also be sustainable for the insurer to pay their claims.

Recent FAQ

I would like to transfer the NCD from my P&O Insurance motor insurance to another insurance policy. How can I do this?

Please call our hotline at 1-800-88-2121 for any assistance...

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk...

What is Foreign Workers Insurance Guarantee Insurance?

The Foreign Worker Insurance Guarantee is a policy required by the Immigration Department (under Regulation 21) from you...