Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my Motor Insurance premium calculated?

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa. This is then followed by type, make, and model of the vehicle, considering the driver’s age, vehicle’s age and so on. Insurance premiums charged must also be sustainable for the insurer to pay their claims.

Recent FAQ

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

Can I transfer my NCD from one vehicle to another?

Yes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one...

When and how was the implementation Phased Liberalisation of the Motor Tariff?

The Phased Liberalisation of the motor tariff were implemented in a phased approach to...