Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my Motor Insurance premium calculated?

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa. This is then followed by type, make, and model of the vehicle, considering the driver’s age, vehicle’s age and so on. Insurance premiums charged must also be sustainable for the insurer to pay their claims.

Recent FAQ

Can I resubmit my odometer reading if I have purchased the policy before it officially starts?

You can contact our staff at 1-800-88-2121 to resubmit your odometer photo...

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products...

How do I purchase insurance for my vehicle?

You can purchase our insurance policies online through our POI2U website or the POI2U mobile app...