Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motorcyclists have the highest casualty rates in Malaysia, how will Motor Premiums Liberalisation affect them?

Premiums will be impacted by the claims history and driving habits of the insured. However, the first phase of liberalisation covers Comprehensive and Third Party Fire and Theft cover, which are basically purchased by owners of private cars and other four wheeled vehicles. PIAM is committed to promote safe driving habits and all road users should consciously practice good driving habits, not just to enjoy lower premiums but also for their own safety.

Recent FAQ

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

What is the Sum Insured?

The Sum Insured is the maximum amount a vehicle can be insured for according to its...

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...