Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens if I exceed my allocated mileage one month before the end of my policy?

If you have exceeded your allocated mileage and your Grace Mileage, and you have not topped up, you will only be covered for third party bodily injury or death and third party property damage but not loss or damage to your vehicle due to accident, fire or theft. (For PrOmilej policies issued after 19 March 2021, optional benefits listed above in 1. above will not be covered if you have exceeded the allocated mileage and Grace Mileage).

Recent FAQ

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...

What % increase should I expect on my motor premium?

This depends on your insurer. You should shop around for...

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and...