Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and named beneficiaries in the event of their death. 

Recent FAQ

What is PrOtravel Insurance?

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more...

What are the additional benefits Total Assist offers for Cars?

With Total Assist, you are also entitled to the following benefits...

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...