Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 3rd option - Accident & Breakdown Total Assist), our call centre service will help you through the situation you are facing. The Total Assist service is available around Malaysia, 24 hours, 7 days a week.

Recent FAQ

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor...

Can I cancel my current property insurance and switch to PrOrumah?

Yes, but we recommend renewing with PrOrumah once your existing policy has expired...