Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Burglary Insurance?

Our Burglary Insurance pays for the loss or damage to your property in the event of burglary.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Burglary policy.

Recent FAQ

What happens if I under-insure/over-insure my vehicle?

If your vehicle is under-insured, you will be considered self-insured for the difference. For example...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

Motor Claims – General

Do I need to list my child in my policy if they drive my car?

Yes, you do. If the driver is not listed in the policy and you need to make a claim, you may not be covered by...