Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Equipment Insurance?

Our Equipment Insurance pays for the loss or damage to your movable equipment for contract works, factory and warehouse use. 

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Equipment policy.

Recent FAQ

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then ...

What % increase should I expect on my motor premium?

This depends on your insurer. You should shop around for...