Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice. Your cancellation becomes effective on the date your notice is received or on the date specified in your notice.

Recent FAQ

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...

What is Trailer Attached to Private Car cover?

This covers the repair costs of your trailer from damages...

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...