Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice. Your cancellation becomes effective on the date your notice is received or on the date specified in your notice.

Recent FAQ

When is your hotline open?

Our hotline is available 24/7...

What are the additional benefits Total Assist offers for Cars?

With Total Assist, you are also entitled to the following benefits...

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...