Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice. Your cancellation becomes effective on the date your notice is received or on the date specified in your notice.

Recent FAQ

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided...

Is getting the new motor premiums will be time consuming?

New online distribution channels which are cost efficient would...

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...