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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Marine Cargo Insurance?

Our Marine Cargo Insurance covers the loss or damage to goods shipped by land, sea, or air from warehouse to warehouse.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Marine Cargo policy.

Recent FAQ

What is Machinery Breakdown Insurance?

Our Machinery Breakdown insurance policy covers any unforeseen damage or loss of the insured...

Motor Claims – General

Why did my insurer pay my claim to the credit / leasing / hire-purchase company when I have paid the premium?

Your policy is subject to an endorsement 15 i.e. Hire Purchase. Under the Motor Policy, the credit/leasing/hire purchase company...

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...