Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Private Car Third Party Fire & Theft Insurance?

Our Third Party Fire & Theft Insurance protects you when you are responsible for the injury or death of a third party, as well as any damage to their property. This policy also covers fire damage or theft of your own car.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Third Party Fire & Theft Private Car policy.

Recent FAQ

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...