Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Private Car Third Party Fire & Theft Insurance?

Our Third Party Fire & Theft Insurance protects you when you are responsible for the injury or death of a third party, as well as any damage to their property. This policy also covers fire damage or theft of your own car.  

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Third Party Fire & Theft Private Car policy.

Recent FAQ

My son/daughter has just revived their license. Will I need to add them as a named driver?

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of...

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on...

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...