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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided, or if your account provided is inactive or closed, your insurance company will contact you to reconfirm your details.

To avoid, this, make sure the information you have provided is correct. Otherwise, your insurance company will arrange a cheque to remit your payment to you. 

Recent FAQ

How do I know what is the sum insured for my property?

We have provided a Sum Insured calculator for you to determine this in your quotation on the POI2U app or website screen...

Motorcyclists have the highest casualty rates in Malaysia, how will Motor Premiums Liberalisation affect them?

Premiums will be impacted by the claims history and driving habits of the insured. However...

What is Contractors’ All Risk (CAR) Insurance?

Our Contractors’ All Risk Insurance covers any damages that might affect the insured property as well as...