Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided, or if your account provided is inactive or closed, your insurance company will contact you to reconfirm your details.

To avoid, this, make sure the information you have provided is correct. Otherwise, your insurance company will arrange a cheque to remit your payment to you.

Recent FAQ

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us...

Can I receive this reward more than once?

Yes, you can. If you own multiple vehicles and purchase/renew a P&O motor insurance policy for each one, you will receive a reward for each. For example ...