Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products and add-on covers that were not defined under the existing tariff. From 1st July 2017 onwards, premium rates for Motor Comprehensive; and Motor Third Party Fire and Theft products have been liberalised; premium pricing will be determined by individual insurers and takaful operators instead.

Premium rates for Motor Third Party products will continue to be subjected to tariff rates. 

Recent FAQ

What is the eligibility criteria to receive a Buy & Get Rewarded?

The eligibility criteria to join Buy & Get Rewarded is ...

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...