Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why should I choose Pacific & Orient Co. Insurance?

Delivering only the best to our customers, Pacific & Orient Insurance Co. Berhad (P&O Insurance) has been incorporated for almost 50 years since 7th August 1972 under the Companies Act 1965 as a private limited company.

We offer a full selection of benefits for you to enjoy; such as 10% cheaper premiums for direct customers, instant policy renewals and 24/7 Total Assist services. Have a look through our website and mobile app for more information- everything you need to know at your fingertips.

Recent FAQ

How do I get my reward?

Once you have successfully purchased your P&O motor insurance policy, you will be notified with your reward details by email & SMS within 1 week of your policy’s start date.

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...