Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why should I choose Pacific & Orient Co. Insurance?

Delivering only the best to our customers, Pacific & Orient Insurance Co. Berhad (P&O Insurance) has been incorporated for almost 50 years since 7th August 1972 under the Companies Act 1965 as a private limited company.

We offer a full selection of benefits for you to enjoy; such as 10% cheaper premiums for direct customers, instant policy renewals and 24/7 Total Assist services. Have a look through our website and mobile app for more information- everything you need to know at your fingertips.

Recent FAQ

Motor Claims – General

What are the claim options available in the motor policy?

  • Own Damage Claim
  • Own Damage Not at Fault (OD-KFK Claim)
  • Windscreen Claim
  • Theft Claim
  • Third Party Property Damage Claim
  • Third Party Bodily...

What is Foreign Workers Insurance Guarantee Insurance?

The Foreign Worker Insurance Guarantee is a policy required by the Immigration Department (under Regulation 21) from you...

How do I download the POI2U mobile application?

For iPhone users, please click here to download it from the App store...