Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I authorise payment to my employer’s bank account if I am a foreign worker and do not have a bank account?

Yes, you can. However, this is a private arrangement between yourself and your employer, and the insurance company will not be liable if it is not paid out.

You can also request a cash cheque for the claim amount. It is advised that you open a bank account regardless.

Recent FAQ

What are the additional benefits Total Assist offers for Motorcycles?

With Total Assist, you are also entitled to the following benefits...

Document Checklist

What should I do if my claim is rejected?

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...

What is Money in Transit Insurance?

Our Money in Transit Insurance covers loss of your money while in transit and in the premises...