Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I need to provide my bank account information for each of my policies?

If you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting your claims form or when requesting a policy cancellation.

You can also assign different bank accounts to each of your policies. To do this, you will need to provide your insurance company with the details of your accounts for each of your policies.

Recent FAQ

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...

What are the benefits of the Liberalisation of the Motor Tariff?

Some benefits include...

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...