Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I need to provide my bank account information for each of my policies?

If you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting your claims form or when requesting a policy cancellation.

You can also assign different bank accounts to each of your policies. To do this, you will need to provide your insurance company with the details of your accounts for each of your policies. 

Recent FAQ

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...

What is Private Car Comprehensive Insurance?

Our Comprehensive Car Insurance covers the fire, theft, loss, and damages to your car in an accident with another party...

What is the eligibility criteria to join PrOrewards?

You should be...