Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else to buy or renew a Pacific & Orient Insurance Motor Product. Currently, this program is running over a 6-month period, starting from 20th June 2021. Due to the popularity and positive feedback on PrOrewards, this program has been extended by another 6 months to 30 June 2022.

Recent FAQ

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...

What territories are my car covered in?

Our policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend...