Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made. You should provide your email address to your insurance company to receive these notifications.

Recent FAQ

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...

Motor Claims – General

What is an Insurance Premium?

An Insurance premium is the amount you pay for an insurance policy...

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...