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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim.

Recent FAQ

What is Personal Accident (Continental Scheme) Insurance?

Our Personal Accidental Continental Scheme Insurance covers injury, disablement, and death by violent, accidental, or external means...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

Motor Claims – General

How would my NCD be affected if I make a claim?

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...