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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim.

Recent FAQ

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

What is Machinery Breakdown (Loss of Profit)?

Our Machinery Loss of Profit Insurance covers the actual loss of gross profits sustained as a result of business interruption caused...