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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim.

Recent FAQ

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder...

What is the Phased Liberalisation of the Motor Tariff?

The Phased Liberation of the Motor Tariff removes the existing tariffs in stages. With this...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...