Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim.

Recent FAQ

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...