Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product online through your referral link. Purchases made through other means do not count.

Recent FAQ

Can a family member enquire or make changes to my car insurance policy?

No, they cannot. Unless they are listed on your policy, they cannot request for changes on...

Are there any restrictions on the type of account that can be assigned for e-Payment?

You can assign any of your active saving or current accounts. They must be under your name and...

I have been blacklisted by the Bank/declared bankrupt and am unable to open a bank account. How do I get paid?

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details...