Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product online through your referral link. Purchases made through other means do not count.

Recent FAQ

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...

What is the difference between Comprehensive and Third Party Fire & Theft?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your car when there is an accident with a third parties’ vehicle or property. This includes protecting you when you are re...