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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to join PrOrewards?

You should be:

  • A customer of Pacific & Orient Insurance Co. Berhad who is Malaysian or residing in Malaysia.
  • Not an active insurance agent.
  • Already be an existing Pacific & Orient Insurance Motor Policy Holder (for Private Car or Motorcycle)

Recent FAQ

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

What will happen to my No Claim Discount (NCD) after Liberalisation?

The NCD structure will stay the same. You are still entitled to your NCD and can transfer from one insurer or...

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

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