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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to join PrOrewards?

You should be:

A customer of Pacific & Orient Insurance Co. Berhad who is Malaysian or residing in Malaysia.
Not an active insurance agent.
Already be an existing Pacific & Orient Insurance Motor Policy Holder (for Private Car or Motorcycle)

Recent FAQ

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year...

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...

How old does my car have to be to buy PrOmilej?

Vehicles of up to 20 years can buy PrOmilej. This includes newly...