Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and in need of urgent medical assistance. By contacting us, we will advise you on the nearest hospital to your location and help connect you to the MERS 999 emergency services hotline.

Recent FAQ

What is Electronic Equipment Insurance?

Our Electronic Equipment Insurance provides coverage for your computers and other electronic equipment and it applies whether the items are at work or at rest or being dismantled for the purpose...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...