Frequently Asked Questions
We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
In the event of an accident where you are hospitalised due to being paralysed and/or loss of limb(s) and you request to be transferred to another hospital, MASA will assist in arranging for your transportation to the medical centre. However, any costs incurred will be borne totally and directly by you.
You are entitled for a discount of up to 30% on published rates for car rentals from any of MASA’s car rental partners. All rentals and other costs incurred will be borne totally and directly by you.
Member shall be entitled for a discount of up to 30% on published rates on room rates for hotels and resorts from MASA’s hotels and resorts from MASA’s hotels and resorts partners. All room rates and other costs incurred will be borne totally and directly by you.
In the event of an emergency, MASA will inform your next-of-kin within a reasonable time frame from when they receive the news of your incident.
In the event of an accident, MASA shall arrange on a service-basis, an ambulance or other means of transportation to send you to the nearest public or private medical centre or hospital. The cost for any medical treatment received by the insured shall be borne totally and directly by you.
You are entitled to request for assistance in arranging the following:
The costs of any service requested and received by the insured will be borne totally and directly.
You are entitled to request for any assistance in organising the following services: